Legal

Refund Policy

100% Satisfaction Guarantee - Our commitment to your happiness

100% Satisfaction Guarantee

Your satisfaction is our priority. If the delivered work does not meet the agreed-upon requirements or specifications, we offer a full refund within the terms outlined below.

Refund Eligibility

You are eligible for a refund if:

  • The delivered work does not meet the agreed specifications
  • Critical functionality is missing or non-functional
  • Project is cancelled before completion (partial refund applies)
  • Refund requested within 14 days of project completion

Non-Refundable Costs

The following costs are non-refundable as they represent third-party services and infrastructure:

  • Domain registration and annual fees
  • Hosting and server infrastructure costs
  • Third-party API fees and subscriptions
  • Plugin and software licenses
  • SSL certificates and security services

Refund Process

To request a refund:

  1. Contact us within 14 days of project completion
  2. Provide detailed explanation of issues or non-compliance
  3. Allow 5 business days for review and investigation
  4. If approved, refund will be processed within 7-10 business days

Contact for Refunds

To initiate a refund request or discuss any concerns about your project, please reach out to us directly.

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